A guide to the essential steps to settle in Florence!

1. How to get to Florence

Florence is easily accessible by plane, train and car. The city has an international city airport and there are two other international airports 50km away: Pisa and Bologna.

2. Settle in and fill the fridge

Tell the owner of the house your arrival time and ask them for information if you don’t know how to get to the accommodation. Settle into the house, rest and then it’s time to put something in the fridge. The main supermarkets in Florence are Coop and Esselunga; if your accommodation is in the historic center, you are more likely to have a Conad, Pam or Carrefour supermarket nearby.

Look at the map and find the grocery stores in Florence

3. Log in

Stay in touch with your family easily and economically and connect to the city. Discover all the offers for mobile and navigation data. Follow our Facebook and Instagram pages and stay up to date on the city! #destinationflorence #feelflorence #myflorence

4. Download the Apps

Download Feel Florence, the official tourism app of the Municipality of Florence, where you will find all the useful information about the city. Download the Mobike app if you want to use the bike sharing service to move around the city. Download Junker for information on throwing out garbage. Download ATAF, the app on public transport (buses and trams).

5.  Chatbot and Infopoint

For other questions for which you need support, you can write to Destiny, Destination Florence‘s virtual assistant, or ask for information in the official information points of the city:

  • Piazza della Stazione, 4
  • Via Cavour, 1r
  • Piazza S. Giovanni, 1
  • Via del Termine, 11
Apply for a permit to stay (non-EU citizens)

The permit to stay must be requested within 8 working days from the date of entry into Italy. For permits lasting more than one year, foreigners over the age of 16 who enter the national territory for the first time, must also sign the Integration Agreement with the Local Prefecture.

7. European students and citizens

If you intend to stay in Florence for more than 3 months, it is necessary to register in the list of temporary residents and make a request for domicilio (domicile) at the city’s Registry Office. Here you will find the contacts of the Central Registry Office of Florence.

8. Health Insurance, Bank Account, and much more

For all the information on the necessary documents and procedures to open accounts or make applications, click here.

9. Get acquainted

Go out, head to your school or workplace, stop at a bar, chat to a passerby, discover student associations and language exchange meetings. People will be your passe-partout.

10. Live Like a Local – Destination Florence

To start getting into the local culture, its art, food, neighborhoods, customs and traditions, visit and follow Destination Florence’s social media pages and magazine.